Preparation / storage
Where should I store Kendamil?
Be sure to store Kendamil in a cool, dry place before and after opening.
How long does Kendamil last?
For the best before date of your Kendamil product, see the base of your can or back of your cereal box. Once opened, use Kendamil milks within 4 weeks.
Why are Kendamil milks 'frothier' and can I reduce it?
Did you notice that Kendamil can be frothier than other milks you've made and wonder why? Well, it’s to do with our recipe. Our formulations are made using natural whole milk, rather than a combination of skimmed milk, bulking agents, and cheap vegetable oil substitutes that are common with other manufacturers. Our commitment to removing the use of environmentally damaging palm oil means we do not use emulsifiers and foam inhibitors, which are derived from this ingredient.
If you'd like to reduce this frothiness, we suggest mixing the formula rather than shaking, which should reduce the amount of foam. The milk may still appear foamy but this will go to the top of the bottle when feeding.
How long after preparing the formula does my infant have to consume it?
Your little one should consume their Kendamil milk within 2 hours of you preparing it.
Is there a difference in scoop size?
Our formula is prepared using 1 scoop of formula per 1oz of water so the ratio we advise is a little different to the one you have previously used but rest assured that it is still packed with all the nutrients and good stuff that your baby needs.
As you may know, Kendamil is a UK company and our instructions state that you should prepare each bottle with freshly boiled water, following the direction on the can, right before feeding. This is in line with the advice given by the UK National Health Service - regardless of the manufacturer or origin.
We do understand that this differs slightly from the advice that is given by other governing authorities and would therefore suggest checking with your paediatrician for any further clarification if you have any concerns.
Ingredients / products
Why does Kendamil use whole milk?
Our milks are made up of a whole milk formulation with full fat milk. This is in contrast to most other formulas that use nasties like palm oil, palm kernel and vegetable oils as 30% of their powder.
At Kendamil, we believe that adding whole milk to provide a natural mammal fat source is by far the best formulation for your baby's needs and it also reduces the amount of vegetable oils we have to use to reach the correct fat content. Additionally, using whole milk means we naturally provide Milk Fat Globule Membrane (MFGM) which is found in breastmilk and is linked to cognitive development.
Does Kendamil contain palm oil?
We are incredibly proud that absolutely no Kendamil products contain palm oil!
Aside from the environmental benefits of avoiding palm oil which we are very passionate about, it’s also good news for your little one. Studies like this one suggest that palm oil can have a negative impact on infants ability to absorb fats and calcium. Other studies such as this one have also found that palm oil in formula can make stools harder, meaning constipation in some cases.
Good for your baby and good for their planet!
Does Kendamil contain fish oil?
Nope! Kendamil uniquely uses plant based DHA and unlike most other milks, we don’t use any fish oil!
Aside from creating a much better tasting formula for your little one, avoiding fish oil means we avoid another potential allergen and uniquely source our DHA from a much purer (and premium) source, marine algae. Marine algae is a more natural source of DHA and aligns with our sustainability efforts by ensuring that we don’t contribute to over-fishing which destroys ocean food chains and coral reefs.
Plus - Avoiding Fish Oil makes us uniquely vegetarian friendly!
What's the difference between your Classic and Organic milks?
The difference between our Organic and Classic range is related to the origin of their ingredients. All of our organic ingredients including our milk are sourced entirely from Organic farms, which in the case of dairy make up only 1% of the world’s farms. It can take over 2 years to convert a standard farm into an Organic one because of the changes that have to be made to the land, the animal feed and the way the animals are treated. The outcome is better animal welfare and higher nutritional quality due to lack of GMOs, pesticides or herbicides.
All of our Organic product are certified by two of the highest standard bodies in the world, the EU Organic Certification and the UK Soil Association.
What is the shelf life for your milks?
All of our Kendamil milks have a 2 year shelf life from the date of manufacture, which is marked on each specific can.
Delivery
Where do you deliver?
We endeavour to dispatch all parcels within 48 hours of order, but we do not dispatch at weekends or Public Holidays so some orders may take longer. Once dispatched orders are usually sent on a next day delivery service. But can take up to 5 working days. Kendamil HK reserves the right to cancel and refund orders made to remote areas (including but not limited to Ma Wan, Mui Wo, Tai O, Lamma Island on an order-by-order basis.
How much does delivery cost?
FREE delivery is included on all Subscription orders and is offered on all orders over $1000.
Standard delivery is $50.
Delivery to the Remote islands may vary. Please get in touch to find out.
Stockists
Where can I buy Kendamil products?
Kendamil Classic & Organic can be found in our official retail channels: Watsons, YATA, HKTV Mall under (Kendamil Official Store), Wing On, SOGO & Cheerbaby E-store.
You may visit our stockists page here to find locate specific store addresses.
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